Biz Tip : How to better reflect, and respond, to ‘that’ email!
Three tips to help you better reflect.
We often hear the advice to wait at least 24 hours before responding to ‘that’ email.
You may also have heard of typing out everything you might want to say, in response, (do not put anything in the ‘to’ box just in case(!)) before deleting it.
This can allow you to vent, working through your thoughts and emotions, in a productive and safe way. You can then sleep on it, and give you some space, to decide what to do next.
What you may not have heard about, is a third layer.
If you have decided that email is the communication method you want to use, and it still needs to go, here is the third tip.
Send the email to yourself first.
Put simply, we read an email differently once it’s been sent. (Ever notice a mistake immediately after hitting send, despite proof reading it, reading it outloud, and the usual pre-sending checks?).
Likewise, we read it differently on receiving. We step into the receiver’s shoes more readily.
By sending the email to yourself, you can double check that it has the tone you want, the necessary information, and that the outcome you desire is clear.
You can then tweak, delete, or send, accordingly after this extra filter.
You might even decide to talk it through instead.
Hope it goes well whatever you decide to do. If you have extra tips, or you found this useful when you tried it, do let me know.
About Simona Hamblet
Simona works with partners, law firm owners, solicitors, who want to fall back in love with growing their firms again. Helping them take back control of their time, deal with team difficulties, complete business projects that keep being interrupted or being put off, feel energised about the decisions they are now making, & tackle other situations, that can get in the way of feeling excited about work & the future of growing their firms. In addition to high-end professional coaching & training. Simona has over 20 years of experience as an employment solicitor & partner in a multi-office law firm (focusing on staff development & business growth).